MineUX Storytelling and Storyboarding
Timeline
January - May 2022
My Role
Digital Transformation and UX Storytelling intern at BBA, an engineering consultation company.
Create compelling visualizations and storyboards highlighting benefits of MineUX over existing methods.
I was tasked with introducing a new approach to mining operations known as MineUX. The goal was to replace the outdated mining methods with a more efficient and collaborative process in an Integrated Operations Center (IROC) that would enhance the overall communication and effectiveness in the industry.
Storyboard - A Day in a Life
Employee Interview and Empathy Building
I interviewed an employee, delving into her responsibilities, challenges, triumphs, interactions, and personal insights. This process allowed me to immerse myself in her experiences and emotions, forming the foundation of the storyboard.
Storyboard Iteration
Drawing from the interview, I created an initial draft of the storyboard that encapsulated the employee's journey. Through multiple iterations, I refined the storyboard, ensuring that each frame accurately conveyed her activities and the emotions associated with them.
Visual Representation & Cultural Insight
With visual storytelling, I illustrated key moments and interactions in the employee's day, showcasing contributions, colleague interactions, decision-making, and challenges. Additionally, I integrated BBA's culture, communication practices, safety measures, and efficiency initiatives.
Persona
I crafted detailed personas representing both the “Before MineUX” and “After MineUX” scenarios. These personas illustrated the challenges faced by stakeholders in the old process and how MineUX would address their needs, fostering better collaboration and communication.
Persona
I crafted detailed personas representing both the “Before MineUX” and “After MineUX” scenarios. These personas illustrated the challenges faced by stakeholders in the old process and how MineUX would address their needs, fostering better collaboration and communication.
Storyboarding
Leveraging my visualization skills, I created a series of storyboards that narrated stakeholders’ journeys using MineUX. These storyboards highlighted the seamless communication, data sharing, and decision-making facilitated by the new approach.
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Culture
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Lean
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Digital
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Viability
Visualizing the IROC
To effectively communicate the new Integrated Operations System IROC, I developed visual assets portraying how the integrated operations center would function. These visuals depicted real-time data monitoring, collaborative decision-making, and streamlined communication among stakeholders.
Solutions and Impact
Through the storyboards and visualizations, stakeholders gained a profound understanding of the potential of MineUX. The personalized personas and compelling narratives bridged the gap between the technicalities of the approach and its real-world benefits. As a result, stakeholders were convinced of the difference MineUX could make in mining operations (new mining approach)